This Privacy Policy explains how Clean Sweep Pros processes personal data when you use the website, make an inquiry, or request move-in or move-out cleaning services.
Use the contact details below for privacy questions and rights requests.
We may process identification and contact details, property and access information, service preferences, appointment details, payment-related records, communication content, and condition photos where provided. We also process limited technical data such as device and usage information when you use the website.
We collect data from website forms, telephone or email inquiries, booking and appointment communications, service visits, payment interactions, and any photos or notes submitted to describe the property condition or scope of work. Some technical data is generated automatically by the website when it is used.
The website may use essential cookies to support page functions and security, functional cookies to remember basic preferences, and limited analytics cookies to understand site use. Cookie use is kept proportionate to the operation of the website and the handling of inquiries.
You may block or delete cookies through your browser settings. If the website provides a cookie preference tool, you may use it to manage non-essential cookies. Some cookies are necessary for basic site functions and may remain active if the site is used.
We use personal data to respond to inquiries, prepare quotes, review property scope and access details, schedule appointments, carry out cleaning services, confirm completion, process payments, maintain records, manage the website, and meet legal or accounting obligations. We may also use limited technical data to secure the site and understand how it is used.
We may share personal data with payment processors, website hosting or technical support providers, communication tools, and other operational partners that assist with booking, administration, or service delivery. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.
We may disclose personal data to public authorities, courts, or other parties when required to comply with legal obligations, respond to lawful requests, protect our rights, or address security or fraud concerns.
Depending on your location and the applicable law, you may have rights to access your data, request correction, request deletion, object to certain processing, or ask for restriction of processing. Where processing is based on consent, you may withdraw it for future use.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or action concerned. We may ask for information needed to verify your identity and to locate the relevant records before responding.
We keep personal data only for as long as needed to handle inquiries, manage bookings, perform services, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, it is deleted or anonymized according to our retention practices.
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The date of the latest revision should be checked before using the site or submitting information.
When GDPR applies, we process personal data on a lawful basis such as consent, performance of a contract or steps taken at your request before entering into a contract, compliance with legal obligations, and our legitimate interests in operating and improving the website and services. We limit processing to what is relevant for the stated purpose.
Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability in appropriate cases. If processing is based on consent, you may withdraw consent for future processing. You may also raise a concern with the competent supervisory authority.
